Partnership is a two-way street
It all starts with a conversation. Selling your business is a big decision. Your funeral home or cemetery is a cornerstone of your community. Built through helping real people through the most difficult times of their lives. It wasnt built by maximizing profits and providing sub-par service focused on financial gains. Chances are, it was the opposite.
What calls all of us to this profession is the desire to help people that have been touched by death. Serving the community as if they are your own family. Doing what is right for your community first, and never wavering away from that single focus.
A business needs to be profitable to survive, however with our years of experience in the profession, we know that some of the larger corporations might say similar things, but shortly after the sale has finalized - it quickly becomes apparent the focus is on maximizing profits at the expense of service and forgetting what made the business successful in the first place: helping your community heal after loss.
We are not a public company, so we are not focused on short term profits to hit quarterly numbers. What we are focused on is doing the right thing for the long-term success of the business.
So, it starts with an open and honest conversation about what your goals are for your business in the community after the transition. We want to be sure our values align with yours, and that all of your concerns are discussed and addressed as soon as possible.
Will everything change after sale?
No. Our goal will be to help alleviate the burdens of ownership while retaining the current staff. We have a hands off approach where we empower local Managers to make decisions. No one can afford to micro-manage or rock the boat with too many sudden changes. It never works.
Your community and the families you've served over the years should recognize only positive changes, not negative. We will bring in and upgrade technology and make improvements to the facilities and fleet when needed. However, we will not look to begin changing staff, staff compensation, or increase prices.